Waussoni Short Guide
100% Vegan
30-day return policy
100% handmade by us for you
Description
Waussoni Short Guide
With the short guide Made from our water- and dirt-repellent Move outdoor fabric, you always have an extra-short leash handy for your dog.
It provides not only safety but also control during everyday training with your dog. The extra-short leash is ideal as a training aid and also serves as a quick safety measure in emergencies.
All short guides have a length of 30cm, a width of 20mm & a scissor carabiner.
*Colors may vary depending on the monitor.
Care instructions
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Shipping information
We ship your order with lots of love and care. Delivery within Germany usually takes 2–4 business days. Please note that some of our products are handmade – quality sometimes takes a little time. You can check the shipping status at any time via shipment tracking.
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Customer support
Do you have questions about your order, a product, or just need some quick help? Our customer service team is here for you – personal, friendly, and fast. Simply send us an email or use the contact form. We usually get back to you within 24 hours on weekdays.
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FAQ – Frequently Asked Questions
You're not alone – we've already answered many questions. Our FAQs provide quick help on topics like choosing a size, returns, materials, and care instructions. And if anything remains unclear, we're happy to help you personally.
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Write to us
Whether it's feedback, a question, or just a friendly hello – we'd love to hear from you! Feel free to contact us anytime via our contact form or directly by email. We're available on weekdays and will get back to you as soon as possible – we promise.
The ideal companion
This practical short leash is the perfect accessory for dog owners who need maximum control in tight spaces. At just 30 cm long, it's ideal for situations where you want your dog to stay close – whether in the city, on busy paths, or during training. Made from durable outdoor fabric, the short leash is particularly robust and weather-resistant. The material offers optimal grip and is comfortable to hold, even under heavy use. Its compact size makes the short leash easy to store and an ideal companion for on the go.
Everything from a single source
No more searching, no more combining – with our lovingly curated set, you have everything that belongs together. Perfectly coordinated in design and function – for you and your dog.
Frequently asked questions about the product
What is the length of the leash?
All our leashes are 2 meters long and adjustable in 3 ways , so you can flexibly adapt them to any situation.
Advantages of adjustable length:
• Short & compact – Perfect for the city or busy environments.
• Medium length – Ideal for relaxed walks.
• Extra long – You can hang the leash around your neck and have your hands free , perfect for jogging (not suitable for pulling sports, special tow ropes are needed for this), training or relaxed walks.
➡ Flexibly adjustable for every situation – more freedom & control for you and your dog! 🐶✨
Payment & Shipping
- We're speeding things up! All orders are shipped within 2-4 business days of receiving payment. If everything goes smoothly, your package should arrive in under a week – provided your desired item is in stock.
You can find the current delivery time directly on the respective product page.
If you have ordered multiple items with different delivery times, we kindly ask for your patience. For sustainability reasons, we will ship your order together as soon as all items are available. - We deliver our products worldwide.
- The delivery time begins after receipt of payment.
- Payment options include: prepayment via bank transfer, purchase on account, instant banking, Shopify Pay or payment via PayPal.
- Shipping is via DHL. Shipping costs are calculated directly at checkout.
Returns & Cancellations
What does the right of withdrawal look like in normal cases?
You have the right to cancel your order within 30 days without giving any reason. The period begins as soon as you or a person designated by you (other than the delivery person) has received the goods.
To exercise your right of withdrawal, you must send us a clear statement of this. It is sufficient if you send this notification before the 30-day period expires.
Refund & Return:
Once we have received your cancellation and the returned goods, we will refund the purchase price (including delivery costs, unless you chose a more expensive shipping method than our standard shipping) within 30 days. The refund will be issued via the same payment method you used for the original purchase.
Please note:
The goods must be returned to us with sufficient postage – we cannot accept collect shipments.
No right of withdrawal for personalized products:
According to § 312g para. 2 no. 1 of the German Civil Code (BGB), there is no right of withdrawal for products that have been manufactured or personalized according to your specifications. This includes, for example, custom-made dog beds or other special orders. An exchange or return is only possible if there is a defect as defined by the statutory warranty.
Can I pick up my order?
In short: YES! Our EMMY & PEPE shop - the dog shop with a wow factor - is located in the unique dog competence center in Sinzing near Regensburg.
You'll find our complete product range on site – from stylish collars and leashes to cozy bathrobes and our high-quality orthopedic dog beds. Come by, get some advice, and discover the world of EMMY & PEPE up close!
Address: Bruckdorferstr. 38, 93161 Sinzing